Patient satisfaction questionnaire

We would be grateful if you would complete this questionnaire about your visit/telephone consultation at the Practice today.  Feedback from this survey will enable us to identify areas that may need improvement. Your opinions are therefore very valuable.

Please forward the completed questionnaire to

General information on the Covid-19 vaccine is available here.

Covid-19 Information

For information regarding covid 19 go to

For information relating to shielding guidance please go to

Covid 19 vaccination status

Please see below the link to the Scottish Government website for information on how patients can now access their vaccination status without the need to contact their GP Practice.

Patients will be able access their Covid-19 Vaccination status online, by logging on to For those patients unable to access the information online they can call the freephone Covid Status helpline to request their vaccination status which will be sent to them in the post. The Freephone number is 0808 196 8565.

Physiotherapy advice following recovery from COVID-19

Our Physiotherapy Team has produced information and advice for people recovering from COVID-19. This can help patients manage their symptoms when they are back at home. There are different exercises and advice on aspects such as breathlessness; coughing; tiredness; pacing activity; physical activity and exercise; and returning to work.

Click here to access the information pages on the public website, which also includes a short video on what to expect during recovery.

Click here to access an information leaflet on managing symptoms.

Department for Work and Pensions (DWP) – Information for people making claims for benefits

The following provides helpful advice for patients subject to self-isolation who:

  • are existing DWP customers; or
  • are in work but not entitled to sick pay, therefore require to make a claim for benefits.

The link below provides information about claiming Universal Credit or Employment and Support Allowance (ESA) if unfit for work due to Coronavirus:

If you can’t attend a jobcentre appointment because you need to self-isolate, you must contact the jobcentre as soon as possible to avoid a sanction.

South Ayrshire Council

Telephone: 0300 123 0900

Helpline: 01292 616 101

Email: Website link is:    Information

Child benefit

HMRC has announced that parents of new-borns can claim child benefit without registering the child's birth while General Register Offices are closed as a result of the coronavirus (COVID-19) outbreak. Setting out the new measure today, HMRC says that, while first time parents will need to fill in Child Benefit Claim form CH2 and send it to the Child Benefit Office, they should add a note to the claim if they have been unable to register the birth because of COVID-19. HMRC also advises that, if people are already in receipt of child benefit, they can complete the form or add their new-born’s details over the phone on 0300 200 3100.

Other Sources of Support

National Domestic Violence Helpline: 0808 2000 247

NSPCC helpline: 0808 800 5000
If you're worried about a child, even if you're unsure, contact NSPCC professional counsellors for help, advice and support.

Childline: 0800 1111
Offers free, confidential advice and support for any child 18 years or under, whatever the worry.

MIND: Mental Health Support with specific advice on ‘Coronavirus and your wellbeing’.

YoungMinds: Supporting children and young people and their parents/carers with their mental health and wellbeing. Specific advice on managing self-isolation and anxiety about coronavirus.

ICON: Babies cry: You can cope.

SafeLives: Specific resources for domestic abuse and COVID.

IRISi interventions:

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