Noticeboard

Pharmacy opening times 17-20th September - Pharmacy Opening Times

The surgery will be closed for the local holiday on Friday 17th September and Monday 20th September.

Please see below the link to the Scottish Government website for information on how patients can now access their vaccination status without the need to contact their GP Practice.

https://www.gov.scot/news/covid-19-vaccination-status-scheme-launches/

Patients will be able access their Covid-19 Vaccination status online, by logging on to www.nhsinform.scot/covid19status.  For those patients unable to access the information online they can call the freephone Covid Status helpline to request their vaccination status which will be sent to them in the post.  The Freephone number is 0808 196 8565.

Patient satisfaction questionnaire

We would be grateful if you would complete this questionnaire about your visit/telephone consultation at the Practice today.  Feedback from this survey will enable us to identify areas that may need improvement. Your opinions are therefore very valuable.

Please forward the completed questionnaire to Clinical_Practice_DalblairMedicalPractice_80077@aapct.scot.nhs.uk.

General information on the Covid-19 vaccine is available here.

Appointments

Emergency Appointments

Chest pains and / or shortness of breath constitute an emergency and you should immediately Call 999 in these instances.

We have a few emergency appointments which will be with the first available clinician that may require triage.

If you feel that you have a condition requiring an emergency appointment please contact the surgery on the usual number and alert the receptionist to this.

The doctors have the right to decide whether a problem merits an emergency appointment and to decline these appointments if they feel an emergency appointment is inappropriate.

An appointment system is in operation in our Surgery. Urgent cases will always be accommodated. We have a few appointments each day that can only be booked on the day.

Attending appointments at the Practice

Patients must wear a face covering when attending an appointment at the Practice.  

Please click on the “Attending appointments” link below and read the instructions contained.

Attending appointments for patients

Link for patients who feel they cannot wear a face covering can print off this card

Extended Hours Appointments

These are offered Wednesday and Thursday mornings from 08:00 till 08.30. Also on alternate Tuesday evenings from 17:30 till 18:00.

Please note that these appointments must be booked in advance and are for patients who cannot attend the practice during normal consulting times, due to work or travel commitments.

Nurse Appointments

Please contact the practice to make an appointment.

Telephone Access

Patients may telephone the surgery simply for advice, or to speak to a doctor / nurse. If a doctor or nurse is not available you may be asked for a reason as to why you wish to speak with a clinician and a telephone number where you can be contacted at a time to suit the doctor on duty. If you feel the matter is so urgent that it cannot wait please inform the receptionist who will ask a doctor/nurse to speak to you at the earliest opportunity. Similarly messages can be left for the doctors/nurse via reception.

In order to protect patient confidentiality we cannot pass on information or discuss patients with friends/relatives unless authorised to do so by the patient or by law.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

Patients who are registered with Patient Access will now be able to book appointments online. Anyone wanting to use this service can contact the surgery for further information.

 
NHS ScotlandThis site is brought to you by My Surgery Website