Noticeboard

Patient satisfaction questionnaire

We would be grateful if you would complete this questionnaire about your visit/telephone consultation at the Practice today.  Feedback from this survey will enable us to identify areas that may need improvement. Your opinions are therefore very valuable.

Please forward the completed questionnaire to Clinical_Practice_DalblairMedicalPractice_80077@aapct.scot.nhs.uk.

General information on the Covid-19 vaccine is available here.

patientaccess

EMIS ACCESS - Start up information

We have made a slight change to our prescription form. The form is very similar to the existing form and self explanatory but you will need to delete any bookmarks you have to the existing form as it will no longer be available. Any details you have saved will no longer available

Repeat Prescriptions

NHS AYSHIRE & ARRAN HEALTH BOARD

From January 2017 all prescriptions ordered will be processed in two working days. This is due to the increased volume and type of requests made by patients, this additional time allows the GP's a little extra flexibility for appointments/emergencies/home visits/public holidays etc.

Please help us by ordering your prescription in plenty of time, especially at weekends and public holiday periods.

Repeat prescriptions can be ordered via the telephone, at the reception desk or through the postal service and through Patient Access. it remains the patients responsibility to ensure prescriptions are ordered in time.

Occasionally the Doctors may ask to see you before issuing further prescriptions; this is to ensure that the medication that you are receiving is still the most appropriate for your needs.

Many thanks with your patience and cooperation in this process.

Collections

In addition it is the patient’s responsibility to arrange collection of the prescription, and this can be done in the following ways:

  • Patient prescription will be collected by the designated Pharmacy. Patient can arrange delivery where a service is offered by a chemist.
  • By patient, friend or relative, at GP discretion.
  • By post – the patient on this occasion should supply the Practice with stamped self-addressed envelopes. The Practice however cannot take responsibility for the length of time that these take to be delivered.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner, practice nurse or practice pharmacist at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

 
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