Noticeboard

Patient satisfaction questionnaire

We would be grateful if you would complete this questionnaire about your visit/telephone consultation at the Practice today.  Feedback from this survey will enable us to identify areas that may need improvement. Your opinions are therefore very valuable.

Please forward the completed questionnaire to Clinical_Practice_DalblairMedicalPractice_80077@aapct.scot.nhs.uk.

General information on the Covid-19 vaccine is available here.

Test Results

Once an investigation has been carried out it is the patient’s responsibility to contact the practice for the result.

They will be advised at that time of the GP’s comments:

  1. Nothing to report - there is nothing within the letter
  2. Within normal limits - especially used with blood results
  3. To make an appointment with the GP of their choice
  4. Speak - to make a telephone consultation appointment for the GP to speak to the patient to advise them directly of the result
  5. Repeat - for some reason the test requires to be repeated (normally administration staff will contact the patient for this)

Please note that we do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release or if they are not capable of understanding them.

Requests for test results are between the hours of 3.30m to 5pm, Monday to Friday.

 
NHS ScotlandThis site is brought to you by My Surgery Website